Privacy Policy
Kerala Canteen
Last updated: February 2026
Kerala Canteen (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website.
1. Who We Are
Kerala Canteen
Leeds, United Kingdom
Email: info@keralacanteen.com
Website: www.keralacanteen.com
For the purposes of UK data protection law, Kerala Canteen is the “data controller” of your personal data.
2. What Information We Collect
We may collect and process the following information:
Information You Provide Directly
- Name
- Email address
- Telephone number
- Reservation details
- Event enquiry information
- Loyalty programme sign-ups
- Any information submitted through contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time and date of visit
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Process reservations and enquiries
- Respond to your messages
- Manage loyalty programme memberships
- Send marketing communications (if you opt in)
- Improve our website and customer experience
- Comply with legal obligations
We only process your personal data where we have a lawful basis to do so, including:
- Your consent
- Performance of a contract (e.g., bookings)
- Legal obligation
- Legitimate business interests
4. Marketing Communications
If you subscribe to our newsletter or loyalty programme, we may send you updates, offers and promotions.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will never sell your personal data to third parties.
5. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies help us:
- Understand how visitors use our website
- Improve website functionality
- Deliver relevant content
You can manage or disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party services, including:
- Online booking platforms
- Payment processors
- Email marketing providers
- Website analytics tools (e.g., Google Analytics)
These providers process data on our behalf and are required to handle it securely.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
Your information is stored securely and only retained for as long as necessary for business or legal purposes.
8. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website: https://www.ico.org.uk
To exercise your rights, please contact us at:
[insert email address]
9. Children’s Data
Our website is not intended for children under 16, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Kerala Canteen
Leeds, UK
Email: info@keralacanteen.com